Jobs

Commissioned Sales Manager Job Description

The Health and Wellness Industry is the fastest growing trend in our current economy. WalkingSpree is currently capitalizing on that growth and is fast becoming the leader in Corporate Wellness Programs.

WalkingSpree is looking for self motivated individuals that are hungry and disciplined with a strong emphasis on health and bettering people’s lives. You should have strong interpersonal skills, be computer savvy and be willing to work closely with therest of the WalkingSpree Team.

This is an opportunity of a lifetime for you to use your sales experience to earn top dollars. If you possess the skills above and are looking to work from a home office with a dynamic and fun team then WalkingSpree is for you. We offer a flexible work scheduleand a monthly stipend for home office expenses.

Please send your resume to recruiting@walkingspree.com with a cover letter. Remember a good sales person sells themselves first.

Customer Support Technician Required

WalkingSpree.com is a new and exciting online wellness company that is combining fitness and technology in a fun and motivating way. WalkingSpree.com’s internet technology creates a rich, interactive experience where members can gain vitality and lose weight. Our online health & well-being coaches, give members a complete lifestyle management solution, monitoring member’s activity and nutrition.

Members track their activity using The Pocket PedometerTM - a smart pedometer that uploads activity related data to the member’s profile online through a USB connection. This pedometer is highly accurate and can even be worn in the pocket.

WALKINGSPREE.com requires a full time CUSTOMER SUPPORT TECHNICIAN to join our community.

Ideally you'll be able to:

Answer phones and respond to customer requests.

1. Sell product and place customer orders in computer system.

2. Provide customers with product and service information.

3. Upsell products and services.

4. Transfer customer calls to appropriate staff.

5. Identify, research, and resolve customer issues using the computer system.
- this includes technical support related questions

6. Follow-up on customer inquires not immediately resolved.
- follow up with those who have not activated their accounts
- activation related items
- respond/forward/monitor web based issues on site

7. Complete call logs and reports.

8. Research billing issues.

9. Research misapplied payments. - monitor the recurrent billing in moneris for non payments and contact customers.

10. Recognize, document and alert the supervisor of trends in customer calls.

11. Recommend process improvements.

12. Other duties as assigned.

13. Very strong computer skills required.

14. Having basic html would be an asset.

* Be able to understand the various pathways our members come from. Consumers, as well as corporations, will be using this system for employees, as an alternative and in addition to, subsidised gym membership and other health benefits.

* Self-disciplined to be able to WORK FROM HOME with defined hours.

You will benefit from;- being able to work from home

- being part of a new and exciting wellness company

- Lot’s of opportunities for advancement

ADDITIONAL RESPONSIBILITIES

1. Provide on-the-job training for new employees.

2. Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS

Computer literate with the ability to learn customer service software applications. Professional verbal and written communication skills

Ability to type at least 30 wpm.

Ability to multi task.

Join our team today, because wellness starts one step at a time. Check out www.walkingspree.com